FREQUENTLY ASKED QUESTIONS
Do you sell dessert products directly to members of the public in Ireland?
Whilst we sell a full range of desserts to trade customers, there is a range products which the public can purchase directly. These products are shipped using our of our doorstep delivery service. These products can be purchased here
Are you a manufacturer or distributor of dessert products?
We are both; we manufacture and distribute Émile and Magnolia, our own ranges of bakery and dessert products.
What are the advantages of using your products?
Well, you can purchase a pastry chef-standard dessert at a reasonable price, conveniently delivered to you. Let your clientele believe that your have an in-house pastry chef! Furthermore, we do not use commercial mixes, so our products are not only superior in terms of taste, but are also free from artificial flavourings and preservatives.
How do you recommend storing a cake or dessert product?
This information is contained in the ‘storage advise and conditions of use’ section under product details.
Do you use preservative to extend the shelf life on your bakery and dessert products?
No, we do not use preservatives.
What do your consultancy services consist of?
Whether your business is a café, coffee shop, restaurant, hotel or other food service outlet in Ireland, we offer a consultancy service to customers which includes, dessert menu planning, advises on presentation of desserts and efficient stock management.
Do you offer a bespoke dessert service?
Yes, we can manufacture bespoke desserts for customers in Ireland
Where do you deliver your dessert products in Ireland?
We deliver, using our own logistics system, directly to cafés, coffee shops, bars, restaurants, hotels and other food service outlets to all parts of Ireland, apart from Kerry, Sligo, Donegal and Mayo at present. * subject to change
Do you sell your products to distributors in Ireland?
No, as a manufacturer, we sell directly to food service customers in Ireland, whether your are a café, coffee shop, hotel, restaurant, bar or other food service outlet.
Why do you not sell your products to distributors in Ireland?
Our bakery and dessert products are made exclusively by pastry chefs. We are in a position to offer a high-end range of dessert products at a reasonable cost, by cutting our distributor margins.
Do you offer delivery free of charge?
Yes, delivery is free on all orders over €24.95
How can I place an order with you?
By telephone, email, fax or by using our online ordering system.
Are your dessert products suitable for vegetarians?
Most of the products from our Émile and Magnolia dessert ranges are suitable for vegetarians, apart from cheesecakes, and dessert products which have mousse fillings. If you have any queries about any of our dessert products in this regard, please contact us.
Are your dessert products suitable for vegans?
Vegan products are available. Please read individual product declarations for further information.
Do you offer products suitable for coeliacs?
Yes we specialise in gluten-free production and have a range of gluten-free dessert and confectionery products, all of which are listed with the Coeliac Society of Ireland.
Where can I find information on allergens?
All relevant allergen information is included in the ‘Advisory’ section under each product on our website.